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Admin & security

Multi-factor authentication

Set your organisation's MFA policy, see who has enrolled, and reset a user's MFA.

Written By Karl

Last updated About 9 hours ago

Multi-factor authentication (MFA) adds a second step to signing in, such as a code from an authenticator app. Because Evenpay holds pay data, we recommend it for everyone.

Who can do this: Administrators.

Where: Settings β†’ Organization β†’ Security β†’ MFA Policy

Require MFA

  1. Turn on Require MFA for all users.

  2. Under Allowed MFA Methods, choose Authenticator App, SMS Verification or both.

  3. Save.

When Require MFA for all users is on, members who haven't set up MFA must do so the next time they sign in.

Check who has enrolled

The Enrollment Status table shows each user as Enrolled or Not Enrolled.

Reset a user's MFA

If someone loses their phone, select Reset next to their name. They set up MFA again the next time they sign in.

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