Backups and restores

Backups let you save a snapshot of your organisation's data, for example before a large import or a restructure, and go back to it if needed.

Who can do this: Administrators.

Where: Settings → Organization → Backups

Take a snapshot

1. Select Create snapshot.

2. If your organisation uses entities, choose the Scope: the whole organisation or one entity.

3. The snapshot appears in the list when it's ready.

Restore a snapshot

1. Select Restore next to the snapshot.

2. Read the summary of what will change.

3. Type RESTORE to confirm.

Before restoring, Evenpay takes a safety snapshot of your current data automatically, so you can go back if the restore wasn't what you wanted.

Download and import

• Download saves a snapshot file to your computer.

• Import uploads a snapshot file you downloaded earlier.

• Delete removes a snapshot.

Good to know

• Snapshots are kept for 90 days, and up to 20 at a time. To change these limits, contact support@evenpay.io.

• A snapshot is encrypted with your organisation's own key, so it can only be imported back into the same organisation.

• Restoring replaces current data with the snapshot's data. Changes made since the snapshot are lost, apart from what the safety snapshot keeps.

• For entity backups, see Backups and the audit log by entity.

• For our AI and security commitments, see the Evenpay Trust Center.

Related articles

• The audit log

• Exporting your data

• Backups and the audit log by entity

• Early Access features, and deleting or clearing an organisation