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Data & integrations

Undoing an integration sync

Reverse the most recent sync from your HR system if it brought in the wrong data.

Written By Karl

Last updated About 9 hours ago

If a sync brought in data you didn't expect, for example after a mapping mistake, you can undo it.

Who can do this: Administrators.

Where: Settings → People & data → Integrations → your connection → Sync History

Steps

  1. Open the most recent sync in Sync History.

  2. Select Undo Import.

  3. Check the preview of the records that will be removed (created by the sync) and restored (updated by the sync).

  4. Confirm Undo Import?.

When you can undo

Undo Import appears only on the latest sync, and only when that sync:

  • completed or partly completed;

  • wasn't a Preview Run;

  • hasn't already been undone.

Good to know

  • Undoing is recorded in each affected employee's history with the source Revert.

  • Fix the mapping before the next sync, or the same data will come back. Use Preview Run to check first.

  • If automatic sync is on, consider turning it off while you fix things. See Managing a connection.

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